Call logging
Our onsite call logging solutions can give you real time reporting on all of your line activity.
You can immediately see how much pressure your customer service agents are under by logging in on your pc and seeing live information on your inbound call volumes.
Or you can look at the outbound call figures and see how active your sales team are. We can even name each extension for you so you can see which members of your sales team are most productive.
It can also be hugely beneficial to be able to see at a glance whether you have enough phone lines to manage all of your call activity both in and out.
Talk to us about this service
on 0845 362 0020
or have us call you back
