Multi-site solutions
Care Telecom offers some exceptional multi-site solutions all of which are tailored uniquely to each organisations internal structure and processes. In essence the converging and connecting of a number of offices for telephony enables productivity efficiencies, the opportunity of reduced costs, but more importantly it has the capacity to redefine the way your business works be removing geographical boundaries. For example you may have your support technicians based in different locations, but with a multi-site telephony solution they are all in the same group; an extension away from each other, page each other, have conference calls at the touch of a button, leave messages for each other, whats more it feels like their in the same room to the customer as well because they are all part of the same calling group.
Multi-site solutions can have tremendous benefits here are some of the things we look for when working on a multi site solution:
How can we best manage your BT numbers, are there roaming workers who will need to log into their extension from a number of locations, can we build disaster recovery into the solution as a by product, which staff will need syncronised voicemail boxes, which locations actually need an onsite system, would you like one centralised reception for all of your offices, would you need centralised call monitoring or call recording, is network ACD or UCD required, and more.
Talk to us about your site setup on 0845 362 0020
