Archive for the ‘telecoms’ Category

Call logging solutions can give you real time reporting on all of your line activity.

network-diagram

Call logging You can immediately see how much pressure your customer service agents are under by logging in on your pc and seeing live information on your inbound call volumes. Or you can look at the outbound call figures and see how active your sales team are. We can even name each extension for you [...]

Voice Over Internet Protocal makes these things possible

voip

VOIP Solutions for Business Imagine being able to have numbers of any dialing code, all reach your main office without divert costs, or having all of your UK operations linked together as one unified telephone system. You could have one main reception for the UK, or have people working from home with the same handsets [...]