Call logging solutions can give you real time reporting on all of your line activity.

network-diagram

Call logging

You can immediately see how much pressure your customer service agents are under by logging in on your pc and seeing live information on your inbound call volumes.

Or you can look at the outbound call figures and see how active your sales team are. We can even name each extension for you so you can see which members of your sales team are most productive.

It can also be hugely beneficial to be able to see at a glance whether you have enough phone lines to manage all of your call activity both in and out.


Voice Over Internet Protocal makes these things possible

voip

VOIP Solutions for Business

Imagine being able to have numbers of any dialing code, all reach your main office without divert costs, or having all of your UK operations linked together as one unified telephone system. You could have one main reception for the UK, or have people working from home with the same handsets that are in the office.

IP Flex

IPFlex from Care Telecom is a managed IP Telephony service, which uses Voice over Broadband to give you all of the features of a telephone system without the need to purchase the hardware. Choose from IP handsets or analogue to IP adapters which fit onto your existing analogue phones. The IPFlex web interface enables you to make changes to system features like call diverts, follow me routing, out of hours answering, and voicemail using your web browser. You can click on contacts in the inteface to start phone calls with your outlook contacts, and even recieve your voicemail messages as emails in your inbox.

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Using SEO to Increase Your Business Visibility and Profits

Long before the internet and all that comes with it, there were still businesses that thrived. How? Well, businesses drew in customers through word of mouth, newspaper advertisements, and sometimes they were just the only store in town that offered what people needed.


In 2010, the world has been compressed and reshaped by the internet. There are businesses online than there are on Main St., and the numbers are growing by the day. So what can an online business owner do to get noticed above the roar of the online crowd, and the crush of search engines? The answer to that is SEO.

SEO, or search engine optimization, is a form of internet magic that uses the ranking system of search engines to increase traffic to websites. The idea behind SEO is that if your business is listed at the top of the list for a particular search word or phrase, you will get more clicks, and more clicks can convert into more sales. The more sales you have, the better your business becomes, and the more you can invest in SEO.

Many online business owners want to know how SEO works. SEO works with a combination of link building, SEO keyword content, social media marketing, and good old fashioned elbow grease. Search engines like Google base their rankings on the amount of links that lead to your site, and the amount of traffic your site gets. This is where the SEO keyword content comes in. Many business owners hire copywriters to produce articles or other written content that strategically uses a word you would like linked to your site. If you sell dog shampoo, a great word to put a link in would be, “dog shampoo store”, or “where to buy dog shampoo”.

Using SEO to build links and raise your ranking on search engines will get your business noticed, which can really bring you the success and profits you’ve been looking for.